FAQ

Short answers to the questions people ask most about SpicyAPI, from free tiers and failed-task charges to cancelling tasks, keeping results and fixing common errors.

Short answers, each with a link to the page that has the full rules. If a word is unfamiliar, the glossary explains it. For a guided introduction, read How SpicyAPI works first.

Getting started

Pricing and payments

Generating images and videos

Text models

Tools

Data and privacy

Troubleshooting

Still stuck?

Check status.spicyapi.ai to see whether the service is having problems.
Read Troubleshooting and recovery and Errors.
Open a conversation on the console's Support page, or use the contact page. Include the request_id or task ID, the time in UTC and what you expected to happen. Never send your API key, password or card details.

Do I need to know how to code?

Is there a free tier or a free trial?

How do I get an API key?

I lost my API key, or it may have leaked. What now?

Which model ID should I use?

Can I call SpicyAPI directly from my website or mobile app?

Can I get error messages in my own language?

Is SpicyAPI available where I am?

How is pricing calculated?

How do I add funds?

Am I charged if a task fails?

Can the final charge be higher than the estimate?

The result is not what I wanted. Can I get a refund?

Can I get my unused balance back?

How do I stop a bug from spending my whole balance?

Can I get an invoice?

How long does a generation take?

Can I cancel a task?

How do I use my own image as input?

How do I get the finished file?

How do I find a task I created earlier?

Can I retry a failed task?

Can I run many generations at once?

Why did the model refuse my prompt, or return a toned-down result?

How do I use a chat or text model?

Can I use the official OpenAI, Anthropic or Google libraries?

Is streaming supported?

How are text models priced?

My stream disconnected. Am I charged?

Does every text model support tools, images and structured output?

Which tool should I use?

What do I need to install?

Can an AI assistant spend my money without asking?

Is there a Python, Go, PHP or Java SDK?

Do the tools cost anything?

Where should I keep my API key when using these tools?

How long are my results kept?

Can I delete a task's content?

Can I remove a task from my history completely?

Do you train models on my content?

Does SpicyAPI review or filter what I send?

Who on my team can see my tasks?

Can I download a copy of my account data?

Why do I get 401 or 403?

Why do I get 402 with 40201 or 40202?

Why do I get 429?

Why do I get 400?

My task failed. What should I do?

My download link stopped working

My webhook never arrived

My request timed out. Did the task start?

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